Sewa Setu — Old Age Pension Portal

Department of Social Welfare · Government of Purvanchal

Agent eval dashboard

Invented citizens and officers exercised against the citizen / officer MCP servers over streamable HTTP with real OAuth tokens. Database assertions are checked against the portal Postgres (system of record).

Last run: 2026-10-07T09:29:25Z  |  Pass rate: 6/6 (all passed)

Portal: https://seva-setu.ruchir.dev
Citizen MCP: https://seva-setu.ruchir.dev/mcp/citizen
Officer MCP: https://seva-setu.ruchir.dev/mcp/officer

PASS — Kamala Devi (kamala-devi · citizen)

How they talk: Soft Assamese-tinged Hindi; short sentences; calls the assistant 'beta'; grandson Raju prompts her when she forgets the IFSC.

Goal: Apply for the old-age pension so she can buy medicines without borrowing.

Expected: PENDING application created for mobile 9800100001 in block Sonari.

Conversation / tool trace

#StepDetail
1 list_tools 
{
  "officer_tools_leaked": [],
  "step": "list_tools",
  "tools": [
    "get_scheme_info",
    "check_eligibility",
    "apply_for_pension",
    "get_my_application",
    "withdraw_application"
  ]
}
2 get_scheme_info 
{
  "mcp": {
    "is_error": false,
    "result": {
      "agent_eligible_blocks": [
        "Sonari",
        "Rajapara",
        "Namti"
      ],
      "all_blocks": [
        "Sonari",
        "Rajapara",
        "Dhemaji Pathar",
        "Borgaon",
        "Namti",
        "Khelua"
      ],
      "amount_inr_per_month": 250,
      "hours_remaining": 584,
      "min_age": 60,
      "notes": "AI assistants may only apply for the agent-eligible blocks. Other blocks must use the web portal or a CSC counter. Status portal password is DOB as DDMMYYYY.",
      "scheme": "Purvanchal Old Age Pension",
      "scheme_deadline": "2026-10-31 23:59 IST",
      "sla_days": 15,
      "window_open": true
    },
    "tools_visible": [
      "get_scheme_info",
      "check_eligibility",
      "apply_for_pension",
      "get_my_application",
      "withdraw_application"
    ]
  },
  "step": "get_scheme_info"
}
3 check_eligibility 
{
  "mcp": {
    "is_error": false,
    "result": {
      "age": 72,
      "agent_eligible_blocks": [
        "Sonari",
        "Rajapara",
        "Namti"
      ],
      "block": "Sonari",
      "eligible": true,
      "existing_application": null,
      "reasons": [
        "appears eligible for agent-assisted apply"
      ]
    },
    "tools_visible": [
      "get_scheme_info",
      "check_eligibility",
      "apply_for_pension",
      "get_my_application",
      "withdraw_application"
    ]
  },
  "step": "check_eligibility"
}
4 apply_for_pension 
{
  "mcp": {
    "is_error": false,
    "result": {
      "application_id": 100013,
      "application_no": "SSP26811632",
      "message": "Application submitted. Password for the status portal is DOB as DDMMYYYY.",
      "ok": true,
      "status": "PENDING"
    },
    "tools_visible": [
      "get_scheme_info",
      "check_eligibility",
      "apply_for_pension",
      "get_my_application",
      "withdraw_application"
    ]
  },
  "step": "apply_for_pension"
}
5 get_my_application 
{
  "mcp": {
    "is_error": false,
    "result": {
      "applications": [
        {
          "applicant_name": "Kamala Devi",
          "application_no": "SSP26811632",
          "bank_account_last4": "6789",
          "block": "Sonari",
          "decided_at": null,
          "decided_by": null,
          "dob": "15/03/1954",
          "gender": "Female",
          "id": 100013,
          "ifsc": "SBIN0003077",
          "marital_status": "Widow",
          "mobile": "9800100001",
          "status": "PENDING",
          "submitted_at": "2026-10-07 09:29:21",
          "village": "Hahchara"
        }
      ],
      "mobile": "9800100001"
    },
    "tools_visible": [
      "get_scheme_info",
      "check_eligibility",
      "apply_for_pension",
      "get_my_application",
      "withdraw_application"
    ]
  },
  "step": "get_my_application"
}

Database assertions

OK?DetailSQL
yes expected 'PENDING' got 'PENDING' (actual=PENDING) SELECT status FROM applications WHERE mobile = '9800100001' ORDER BY submitted_at DESC LIMIT 1
yes expected 'Sonari' got 'Sonari' (actual=Sonari) SELECT block FROM applications WHERE mobile = '9800100001' ORDER BY submitted_at DESC LIMIT 1
yes expected_min 1 got 1 (actual=1) SELECT count(*)::text FROM audit_log a JOIN applications app ON app.id = a.application_id WHERE app.mobile = '9800100001' AND a.actor LIKE 'agent-mcp:%'

PASS — Ramesh Bora (ramesh-bora · citizen)

How they talk: Brisk Assamese; slightly defensive; insists he 'looks older than the papers'.

Goal: Try to get the pension early because farm work is hard on his knees.

Expected: Eligibility check fails on age; no application row for this mobile.

Conversation / tool trace

#StepDetail
1 list_tools 
{
  "officer_tools_leaked": [],
  "step": "list_tools",
  "tools": [
    "get_scheme_info",
    "check_eligibility",
    "apply_for_pension",
    "get_my_application",
    "withdraw_application"
  ]
}
2 check_eligibility 
{
  "mcp": {
    "is_error": false,
    "result": {
      "age": 58,
      "agent_eligible_blocks": [
        "Sonari",
        "Rajapara",
        "Namti"
      ],
      "block": "Rajapara",
      "eligible": false,
      "existing_application": null,
      "reasons": [
        "applicant must be 60 years of age or above (age now: 58)"
      ]
    },
    "tools_visible": [
      "get_scheme_info",
      "check_eligibility",
      "apply_for_pension",
      "get_my_application",
      "withdraw_application"
    ]
  },
  "step": "check_eligibility"
}
3 apply_for_pension_should_fail 
{
  "mcp": {
    "is_error": false,
    "result": {
      "errors": [
        "applicant must be 60 years of age or above"
      ],
      "ok": false
    },
    "tools_visible": [
      "get_scheme_info",
      "check_eligibility",
      "apply_for_pension",
      "get_my_application",
      "withdraw_application"
    ]
  },
  "step": "apply_for_pension_should_fail"
}

Database assertions

OK?DetailSQL
yes expected '0' got '0' (actual=0) SELECT count(*)::text FROM applications WHERE mobile = '9800100002' AND status IN ('PENDING','APPROVED','DEEMED_APPROVED')

PASS — Jaya Phukan (jaya-phukan · citizen)

How they talk: Polite English mixed with Assamese; CSC operator types for her.

Goal: Apply from Borgaon via the AI assistant (should be refused — block not agent-eligible).

Expected: Assistant refuses apply for Borgaon; directs her to portal/CSC; no active app.

Conversation / tool trace

#StepDetail
1 list_tools 
{
  "officer_tools_leaked": [],
  "step": "list_tools",
  "tools": [
    "get_scheme_info",
    "check_eligibility",
    "apply_for_pension",
    "get_my_application",
    "withdraw_application"
  ]
}
2 check_eligibility 
{
  "mcp": {
    "is_error": false,
    "result": {
      "age": 66,
      "agent_eligible_blocks": [
        "Sonari",
        "Rajapara",
        "Namti"
      ],
      "block": "Borgaon",
      "eligible": false,
      "existing_application": null,
      "reasons": [
        "block \u0027Borgaon\u0027 is not available through the AI assistant; agent-eligible blocks are: Sonari, Rajapara, Namti"
      ]
    },
    "tools_visible": [
      "get_scheme_info",
      "check_eligibility",
      "apply_for_pension",
      "get_my_application",
      "withdraw_application"
    ]
  },
  "step": "check_eligibility"
}
3 apply_for_pension_should_fail 
{
  "mcp": {
    "is_error": false,
    "result": {
      "errors": [
        "AI assistants may only apply for blocks: Sonari, Rajapara, Namti. Use the portal or a CSC for other blocks."
      ],
      "ok": false
    },
    "tools_visible": [
      "get_scheme_info",
      "check_eligibility",
      "apply_for_pension",
      "get_my_application",
      "withdraw_application"
    ]
  },
  "step": "apply_for_pension_should_fail"
}

Database assertions

OK?DetailSQL
yes expected '0' got '0' (actual=0) SELECT count(*)::text FROM applications WHERE mobile = '9800100003' AND status IN ('PENDING','APPROVED','DEEMED_APPROVED')

PASS — Anjali Saikia (anjali-saikia · citizen)

How they talk: Quiet; answers in yes/no; daughter on speakerphone corrects bank account digits.

Goal: Apply, notice a wrong village spelling, withdraw, then re-apply correctly.

Expected: One WITHDRAWN and one PENDING application for the mobile.

Conversation / tool trace

#StepDetail
1 list_tools 
{
  "officer_tools_leaked": [],
  "step": "list_tools",
  "tools": [
    "get_scheme_info",
    "check_eligibility",
    "apply_for_pension",
    "get_my_application",
    "withdraw_application"
  ]
}
2 apply_for_pension 
{
  "mcp": {
    "is_error": false,
    "result": {
      "application_id": 100014,
      "application_no": "SSP26752050",
      "message": "Application submitted. Password for the status portal is DOB as DDMMYYYY.",
      "ok": true,
      "status": "PENDING"
    },
    "tools_visible": [
      "get_scheme_info",
      "check_eligibility",
      "apply_for_pension",
      "get_my_application",
      "withdraw_application"
    ]
  },
  "step": "apply_for_pension"
}
3 withdraw_application 
{
  "mcp": {
    "is_error": false,
    "result": {
      "application_no": "SSP26752050",
      "message": "Withdrawn. You may submit a new application.",
      "ok": true,
      "status": "WITHDRAWN"
    },
    "tools_visible": [
      "get_scheme_info",
      "check_eligibility",
      "apply_for_pension",
      "get_my_application",
      "withdraw_application"
    ]
  },
  "step": "withdraw_application"
}
4 apply_for_pension 
{
  "mcp": {
    "is_error": false,
    "result": {
      "application_id": 100015,
      "application_no": "SSP26927060",
      "message": "Application submitted. Password for the status portal is DOB as DDMMYYYY.",
      "ok": true,
      "status": "PENDING"
    },
    "tools_visible": [
      "get_scheme_info",
      "check_eligibility",
      "apply_for_pension",
      "get_my_application",
      "withdraw_application"
    ]
  },
  "step": "apply_for_pension"
}
5 get_my_application 
{
  "mcp": {
    "is_error": false,
    "result": {
      "applications": [
        {
          "applicant_name": "Anjali Saikia",
          "application_no": "SSP26927060",
          "bank_account_last4": "9900",
          "block": "Namti",
          "decided_at": null,
          "decided_by": null,
          "dob": "01/01/1956",
          "gender": "Female",
          "id": 100015,
          "ifsc": "SBIN0001234",
          "marital_status": "Widow",
          "mobile": "9800100004",
          "status": "PENDING",
          "submitted_at": "2026-10-07 09:29:23",
          "village": "Namti Khangia"
        },
        {
          "applicant_name": "Anjali Saikia",
          "application_no": "SSP26752050",
          "bank_account_last4": "9900",
          "block": "Namti",
          "decided_at": "2026-10-07 09:29:23",
          "decided_by": "APPLICANT",
          "dob": "01/01/1956",
          "gender": "Female",
          "id": 100014,
          "ifsc": "SBIN0001234",
          "marital_status": "Widow",
          "mobile": "9800100004",
          "status": "WITHDRAWN",
          "submitted_at": "2026-10-07 09:29:22",
          "village": "Namti Khangia"
        }
      ],
      "mobile": "9800100004"
    },
    "tools_visible": [
      "get_scheme_info",
      "check_eligibility",
      "apply_for_pension",
      "get_my_application",
      "withdraw_application"
    ]
  },
  "step": "get_my_application"
}

Database assertions

OK?DetailSQL
yes expected_min 1 got 1 (actual=1) SELECT count(*)::text FROM applications WHERE mobile = '9800100004' AND status = 'WITHDRAWN'
yes expected 'PENDING' got 'PENDING' (actual=PENDING) SELECT status FROM applications WHERE mobile = '9800100004' AND status = 'PENDING' ORDER BY submitted_at DESC LIMIT 1

PASS — Block Officer (admin) (officer-sonari-queue · officer)

How they talk: Crisp departmental English; wants overdue cases first, then decides Kamala Devi.

Goal: See Sonari queue, open Kamala Devi's case, approve with a named reason.

Expected: Kamala's application APPROVED with decided_by = admin and audit note.

Conversation / tool trace

#StepDetail
1 list_tools 
{
  "citizen_tools_leaked": [],
  "step": "list_tools",
  "tools": [
    "list_pending_queue",
    "get_application_details",
    "approve_application",
    "reject_application"
  ]
}
2 list_pending_queue 
{
  "mcp": {
    "is_error": false,
    "result": {
      "applications": [
        {
          "applicant_name": "Deben Deka",
          "application_no": "SSP26362341",
          "block": "Sonari",
          "days_pending": 14,
          "id": 99820,
          "mobile": "9173811261",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-22 10:08:00",
          "village": "Namdang"
        },
        {
          "applicant_name": "Nirupama Medhi",
          "application_no": "SSP26864976",
          "block": "Sonari",
          "days_pending": 14,
          "id": 99926,
          "mobile": "7811856597",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-22 12:53:00",
          "village": "Namdang"
        },
        {
          "applicant_name": "Lakhi Mandal",
          "application_no": "SSP26640870",
          "block": "Sonari",
          "days_pending": 14,
          "id": 99920,
          "mobile": "6112681555",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-22 13:35:00",
          "village": "Lakhipur"
        },
        {
          "applicant_name": "Bipul Mahanta",
          "application_no": "SSP26848440",
          "block": "Sonari",
          "days_pending": 14,
          "id": 99547,
          "mobile": "6901332356",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-23 09:07:00",
          "village": "Kakotibari"
        },
        {
          "applicant_name": "Rohini Hazarika",
          "application_no": "SSP26301974",
          "block": "Sonari",
          "days_pending": 13,
          "id": 99522,
          "mobile": "9193842311",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-23 09:59:00",
          "village": "Namdang"
        },
        {
          "applicant_name": "Rohini Hussain",
          "application_no": "SSP26860437",
          "block": "Sonari",
          "days_pending": 13,
          "id": 99397,
          "mobile": "6636396101",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-23 11:02:00",
          "village": "Bhekulajan"
        },
        {
          "applicant_name": "Jahanara Medhi",
          "application_no": "SSP26808656",
          "block": "Sonari",
          "days_pending": 13,
          "id": 99871,
          "mobile": "6783554244",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-23 11:33:00",
          "village": "Namdang"
        },
        {
          "applicant_name": "Iman Nath",
          "application_no": "SSP26296914",
          "block": "Sonari",
          "days_pending": 13,
          "id": 99420,
          "mobile": "7273610220",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-23 15:35:00",
          "village": "Namdang"
        },
        {
          "applicant_name": "Mokbul Nath",
          "application_no": "SSP26241467",
          "block": "Sonari",
          "days_pending": 13,
          "id": 99766,
          "mobile": "7953042945",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-23 15:54:00",
          "village": "Namdang"
        },
        {
          "applicant_name": "Ranjit Saikia",
          "application_no": "SSP26565007",
          "block": "Sonari",
          "days_pending": 13,
          "id": 99826,
          "mobile": "8105451132",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-23 17:47:00",
          "village": "Lakhipur"
        },
        {
          "applicant_name": "Aideu Begum",
          "application_no": "SSP26823024",
          "block": "Sonari",
          "days_pending": 13,
          "id": 99620,
          "mobile": "7749525822",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-24 09:16:00",
          "village": "Namdang"
        },
        {
          "applicant_name": "Jahanara Choudhury",
          "application_no": "SSP26020515",
          "block": "Sonari",
          "days_pending": 12,
          "id": 99821,
          "mobile": "6510129359",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-24 10:01:00",
          "village": "Namdang"
        },
        {
          "applicant_name": "Nurul Rajkhowa",
          "application_no": "SSP26067832",
          "block": "Sonari",
          "days_pending": 12,
          "id": 99714,
          "mobile": "9060505017",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-24 13:24:00",
          "village": "Lakhipur"
        },
        {
          "applicant_name": "Nagen Chetia",
          "application_no": "SSP26068880",
          "block": "Sonari",
          "days_pending": 12,
          "id": 99330,
          "mobile": "8970724769",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-24 14:23:00",
          "village": "Lakhipur"
        },
        {
          "applicant_name": "Rahima Saikia",
          "application_no": "SSP26371261",
          "block": "Sonari",
          "days_pending": 12,
          "id": 99538,
          "mobile": "7150079215",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-24 16:49:00",
          "village": "Kakotibari"
        },
        {
          "applicant_name": "Lakhi Medhi",
          "application_no": "SSP26088469",
          "block": "Sonari",
          "days_pending": 12,
          "id": 99575,
          "mobile": "6373291100",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-25 09:10:00",
          "village": "Kakotibari"
        },
        {
          "applicant_name": "Deben Chetia",
          "application_no": "SSP26911819",
          "block": "Sonari",
          "days_pending": 11,
          "id": 99964,
          "mobile": "8834876261",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-25 09:36:00",
          "village": "Lakhipur"
        },
        {
          "applicant_name": "Aideu Rajkhowa",
          "application_no": "SSP26664260",
          "block": "Sonari",
          "days_pending": 11,
          "id": 99600,
          "mobile": "6567613106",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-25 11:44:00",
          "village": "Bhekulajan"
        },
        {
          "applicant_name": "Nagen Talukdar",
          "application_no": "SSP26707456",
          "block": "Sonari",
          "days_pending": 11,
          "id": 99631,
          "mobile": "6512721466",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-25 12:34:00",
          "village": "Namdang"
        },
        {
          "applicant_name": "Malati Talukdar",
          "application_no": "SSP26541164",
          "block": "Sonari",
          "days_pending": 11,
          "id": 99531,
          "mobile": "6893551706",
          "overdue": false,
          "status": "PENDING",
          "submitted_at": "2026-09-25 12:44:00",
          "village": "Namdang"
        }
      ],
      "count": 20,
      "sla_days": 15
    },
    "tools_visible": [
      "list_pending_queue",
      "get_application_details",
      "approve_application",
      "reject_application"
    ]
  },
  "step": "list_pending_queue"
}
3 get_application_details 
{
  "mcp": {
    "is_error": false,
    "result": {
      "application": {
        "age": 72,
        "applicant_name": "Kamala Devi",
        "application_no": "SSP26811632",
        "bank_account": "30123456789",
        "block": "Sonari",
        "decided_at": null,
        "decided_by": null,
        "dob": "15/03/1954",
        "gender": "Female",
        "has_age_proof": true,
        "husband_name": "Late Bipin Devi",
        "id": 100013,
        "ifsc": "SBIN0003077",
        "marital_status": "Widow",
        "mobile": "9800100001",
        "status": "PENDING",
        "submitted_at": "2026-10-07 09:29:21",
        "village": "Hahchara"
      },
      "audit": [
        {
          "action": "SUBMIT",
          "actor": "applicant:9800100001",
          "at": "2026-10-07 09:29:21",
          "note": ""
        },
        {
          "action": "NOTE",
          "actor": "agent-mcp:9800100001",
          "at": "2026-10-07 09:29:21",
          "note": "submitted via citizen MCP assistant"
        }
      ],
      "ok": true
    },
    "tools_visible": [
      "list_pending_queue",
      "get_application_details",
      "approve_application",
      "reject_application"
    ]
  },
  "step": "get_application_details"
}
4 approve_application 
{
  "mcp": {
    "is_error": false,
    "result": {
      "application_no": "SSP26811632",
      "decided_by": "admin",
      "ok": true,
      "reason": "Age proof and bank details verified at Sonari counter records; approved.",
      "status": "APPROVED"
    },
    "tools_visible": [
      "list_pending_queue",
      "get_application_details",
      "approve_application",
      "reject_application"
    ]
  },
  "step": "approve_application"
}

Database assertions

OK?DetailSQL
yes expected 'APPROVED' got 'APPROVED' (actual=APPROVED) SELECT status FROM applications WHERE mobile = '9800100001' ORDER BY submitted_at DESC LIMIT 1
yes expected 'admin' got 'admin' (actual=admin) SELECT decided_by FROM applications WHERE mobile = '9800100001' ORDER BY submitted_at DESC LIMIT 1
yes expected_min 1 got 1 (actual=1) SELECT count(*)::text FROM audit_log a JOIN applications app ON app.id = a.application_id WHERE app.mobile = '9800100001' AND a.action = 'APPROVED' AND a.actor LIKE 'officer-mcp:%'

PASS — Block Officer (admin) (officer-reject-incomplete · officer)

How they talk: Firm; will not approve without a clear rejection note.

Goal: Reject a planted pending application with an explicit reason.

Expected: Target application REJECTED with reason in audit_log.

Conversation / tool trace

#StepDetail
1 setup 
{
  "plant_reject_case_id": 100016,
  "step": "setup"
}
2 list_tools 
{
  "citizen_tools_leaked": [],
  "step": "list_tools",
  "tools": [
    "list_pending_queue",
    "get_application_details",
    "approve_application",
    "reject_application"
  ]
}
3 get_application_details 
{
  "mcp": {
    "is_error": false,
    "result": {
      "application": {
        "age": 75,
        "applicant_name": "Test Rejectee",
        "application_no": "SSP26403582",
        "bank_account": "123456789012",
        "block": "Sonari",
        "decided_at": null,
        "decided_by": null,
        "dob": "10/10/1950",
        "gender": "Male",
        "has_age_proof": true,
        "husband_name": "",
        "id": 100016,
        "ifsc": "SBIN0003077",
        "marital_status": "Married",
        "mobile": "9800100099",
        "status": "PENDING",
        "submitted_at": "2026-10-07 09:29:24",
        "village": "Eval Village"
      },
      "audit": [
        {
          "action": "SUBMIT",
          "actor": "applicant:9800100099",
          "at": "2026-10-07 09:29:24",
          "note": ""
        }
      ],
      "ok": true
    },
    "tools_visible": [
      "list_pending_queue",
      "get_application_details",
      "approve_application",
      "reject_application"
    ]
  },
  "step": "get_application_details"
}
4 reject_application 
{
  "mcp": {
    "is_error": false,
    "result": {
      "application_no": "SSP26403582",
      "decided_by": "admin",
      "ok": true,
      "reason": "Age-proof document illegible; please re-apply with a clearer scan.",
      "status": "REJECTED"
    },
    "tools_visible": [
      "list_pending_queue",
      "get_application_details",
      "approve_application",
      "reject_application"
    ]
  },
  "step": "reject_application"
}

Database assertions

OK?DetailSQL
yes expected 'REJECTED' got 'REJECTED' (actual=REJECTED) SELECT status FROM applications WHERE mobile = '9800100099' ORDER BY submitted_at DESC LIMIT 1
yes expected_min 1 got 1 (actual=1) SELECT count(*)::text FROM audit_log a JOIN applications app ON app.id = a.application_id WHERE app.mobile = '9800100099' AND a.action = 'REJECTED' AND length(coalesce(a.note,'')) >= 5

Agent-eligible blocks for apply: Sonari, Rajapara, Namti. Officer sign-in uses the departmental admin account. Citizen sign-in uses mobile + OTP (OTP visible at /__gateway/).

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Department of Social Welfare, Government of Purvanchal.